Heritage Business

Knowledge Legacy — document experience and tacit knowledge

Structured filmed interviews with key people, founders and senior staff. The material is used for onboarding, internal training, culture work, anniversaries and documentation.

Value for the organisation

  • Reduces the risk of losing critical experience when people leave the organisation
  • Supports onboarding and internal training
  • Documents culture, values and working methods
  • Preserves founder stories and company memory
  • Useful for generational handovers, retirements and anniversaries
  • Makes tacit knowledge accessible to more people in the organisation

Examples of use

  • Knowledge transfer before retirement
  • Interview with a founder
  • Documenting company culture
  • Onboarding material
  • Internal training
  • Generational handover
  • Company history
  • Documentation of methods and experience

How it works

  1. 01
    First conversation

    We understand the purpose, which knowledge should be documented and how the material will be used internally.

  2. 02
    Interview design

    Question areas and structure are developed together with you, tailored to the knowledge domains and audience.

  3. 03
    Filmed interview

    One or more interviews are recorded at the office, in a studio or in the environment where the work is performed.

  4. 04
    Editing and chapter structure

    The material is edited into a main film and shorter parts per knowledge area — useful in onboarding and training.

  5. 05
    Delivery

    Films are delivered digitally for internal use. We can also package material for intranet or LMS.

Packages

Key Person Interview

For a senior employee, specialist, leader or founder. Includes pre-meeting, interview design, filmed interview, editing and internal delivery.

Knowledge Transfer

For organisations that need to document tacit knowledge, methods and experience. Interview structure, knowledge areas, filmed interview or interview series and chaptered material.

Company Legacy

For companies that want to document history, culture, founder journey or generational handover. Interviews with several people, a summary film and shorter internal clips.

Pricing is provided as a quote after the first conversation.

Frequently asked questions

What is a knowledge legacy?

A knowledge legacy is structured filmed documentation of experience, methods and tacit knowledge inside an organisation. The material is used for onboarding, internal training and as preserved company memory.

How do you document tacit knowledge?

Through structured interviews where the right questions open up concrete examples, decision logic and experience. Filmed material preserves both content and context — body language, tone and narrative style.

How do you transfer knowledge when someone retires?

By interviewing the person well before they leave, documenting methods, decision models and key experience, and editing the material into chapters that successors and new employees can use.

Which roles are suitable for the interviews?

Founders, senior specialists, leaders, project owners, people with long experience in the core business — or entire teams that together carry a working method.

How is the material used internally?

Most common uses are onboarding new employees, internal training, intranet, culture work, anniversaries and as a reference at generational handovers.

What does Knowledge Transfer cost?

Price depends on the number of people, scope and how much material is edited. We provide a quote after a first conversation where we understand the need.

Nästa steg

Boka 30 minuter. Vi tar resten.

Kostnadsfritt strategimöte. Vi går igenom var ni är, vad ni vill, och designar er Pulse tillsammans.